Shipping policy

All orders over 50 Euro ship FREE. Under 50 Euro shipping = 5.50 €

Jewelry Shipping

(please scroll down for T-shirt shipping information)

Jewelry in stock at Ontogenie will be ready for shipping within 1-3 days. Jewelry on backorder requires 3-4 weeks production time before it can be shipped.

Destination	Estimated Transit Time
Germany	1-2 days
Netherlands	3-5 days
EU	no shipping due to PPWR
Europe, non-EU*	5-8 days
Canada	10-21 days
Australia, New Zealand	10-21 days
USA, postal delivery duties paid	10-21 days

You will be notified by mail when your order ships and given a tracking number so that you can follow your shipment.

Your jewelry will be gift-wrapped in original Ontogenie packaging.

Please note that packages may be delayed for reasons beyond my control. You are responsible for paying any customs fees, duties, tariffs, or import taxes incurred. 

*USA packages are shipped PDDP (postal delivery dutes paid). You will be charged shipping plus 10% duty on the cost of the jewelry.

*Orders to the United Kingdom of more than 135 GBP/158 Euro will incur import duties (including import VAT, customs charges and handling fees) that must be paid by the customer at the time of receipt of the package in the UK.

If you do not pay the import duties, the jewelry will be destroyed or returned, and your order will not be refunded. 

Art Prints, T-Shirt, Mug, and Tote Bag Shipping

Printing of these products requires 2-7 days fulfillment time at a printing facility as close to your location as possible. After fulfillment, your shipment should arrive in 3-10 business days.

Packaging registration. Ontogenie is registered with the Zentrale Stelle Verpackungsregister (ZSVR) in LUCID. Our registration number is DE5167413431078.