(please scroll down for T-shirt shipping information)
Jewelry in stock at Ontogenie will be ready for shipping within 1-3 days. Jewelry on backorder requires 3-4 weeks production time before it can be shipped.
Once shipped, delivery within Germany requires approximately 1-2 days. Shipment to locations outside Germany requires approximately 3-10 days.
You will be notified by mail when your order ships and given a tracking number so that you can follow your shipment.
Your jewelry will be gift-wrapped in original Ontogenie packaging.
Please note that packages may be delayed for reasons beyond my control. In the unlikely event that your jewelry shipment is held by your local customs office, you are responsible for paying any customs fees and import taxes incurred.
**Since Brexit, almost EVERY PACKAGE TO THE UNITED KINGDOM is being delayed by UK customs. If you live in the UK, expect a longer wait and import fees.**
T-shirt shipping is free.
T-shirt printing requires 2-7 days fulfilment time at a printing facility as close to your location as possible. After fulfilment, your shipment should arrive in 3-10 business days.
In the unlikely event that your T-shirt shipment is delayed by your local customs office, Ontogenie is not liable for any fees incurred.